The floors say it all—hiring pros gave this 55+ community an exceptional shine in record time
We recently had the opportunity to strip and wax the all-purpose rooms at one of the largest senior living communities in the region. It’s vibrant 55+ development with over 2,400 homes and two active community centers.
First and foremost, I think it really helped when I referred her to a similar project, where she could see before-and-after pictures. So the one I had in mind was perfect. Therefore, I referred her to our website, and specifically to “case studies.” Once on the right page, she could see another community room, where the board avoided having to tear out their VCT. It came out amazingly well. (To see this project,t click here>.Another VCT floor transformation.
Historically, the facility relied on its in-house team for floor maintenance. But they wanted to proceed differently. A newer, forward-thinking property manager began seeking out local professionals to handle specialized projects. After searching on the web, we were invited to meet and give them a proposal.
To raise the bar, her purpose was driven to meet quality expectations. The manager has in the past, preferred hiring professionals. So with results in mind she applied the same logic. In her thinking, better equipment and expertise would exceed what any in-house efforts might ever produce. Not for lack of trying, unlike professionals, they’d take a stab at it with a scout’s try. But it would never match what a well-oiled machine, as in a professional team, would certainly deliver.
Before and during our meeting, the manager was overwhelmingly impressed with our reputation for quality work in the area. To begin with, the confidence we exuded spoke for itself.
But shortly thereafter, what she didn’t know (that also helped seal the deal) was our previous experience working in the community. She learned we had past experience working in their event halls. And she was delighted to hear we have ongoing experience serving their residents (perhaps 100’s to date). In fact, we welcome working with them and give them good work, but also the gentle guidance and good deeds any mother would be proud of!
Presenting this to her superiors, it was mutually decided her suggestion was the way to go!
So—after meeting and touring the community halls, we gave them our proposal. We ultimately won the job.
Once hired, they arranged for the buildings to be closed during the process. We assembled a seasoned crew. It’s no joke, this “A Team” has credentials that blow most floor teams out of the water! To be precise, our team combines over 250 years of floor-stripping experience for the job. We also brought something no one else in the area offers: state-of-the-art truck-mounted steam rinsing technology—a game-changing “secret sizzle” that delivers deeper, cleaner, longer-lasting results.
For us, it was all business. Everyone knew what to do. As the project began, everyone got right on it. No complacency involved; this was a precise orchestration of proven procedures. And ultimately, it was a team delivering results worthy of recognition by lay people or peers alike.
Notably, one standout moment came from one of our team members on the job. Being a former employee of theirs—he remarked that it used to take eight people five full days to complete this job in-house. When we shared that with the manager, her response said it all:
“He’s correct—that’s how we used to do it. But I wanted professionals to take over. And look what we got—the floors have never looked so good!”
With precision and care, the work went flawlessly. The team outperformed as expected. And as the wax was applied, the shine became overwhelming. Not just adequate, the brilliance was impressive. And, we were certain it would ‘knock it out of the park’ for the managers and residents alike. (And it did!)
The best part? With careful planning, top-tier equipment, and an expert team, we completed the strip and wax of each large building in just a day and a half—well within the five-day window they gave us. And in our minds, this is a testament affirming that professional efforts will pay off every time!
A clear success, the results speak for themselves. Their floors look stunning. Our manager- contact is thrilled. And indeed, the residents are raving about the transformation.
“Leisuretowne secured this vendor to strip and relax floors in all the community buildings—they look absolutely beautiful. We also had the tile in the bathrooms in the community buildings done, and they look brand new. This company is very professional and does a beautiful job!” —Annamae (Google Review)
This glowing review speaks volumes. From tile to VCT, the results not only shined—they elevated the entire space.
We love exceeding expectations—especially in spaces that serve such active, engaged communities.